Policies and Procedures
Article 1 of the way of introduction
1. The purpose of a policy
2. A detour of policy
3. A revision of the policy
4. Confidence in the opinions or expressions of the executives and employees of Enzacta
5. Matters concerning the provision for suspension of punishment for violations
Article 2 of the membership
1. Eligibility for membership registration
2. The procedure for registering a member
3. Benefits of membership
4. Cancel your membership registration
5. Changes made to members
6. Conflicting sponsor information
7. Joint membership registration
8. Approval of membership and co-membership
9. Conflict of interest
Article 3 Changes in Membership
1. Transfer or transfer of membership
2. Inheritance of membership
3. A marriage between members
4. Integration and separation of co-members
5. Change of Promoter and Sponsor
6. Switch inactive members
7. Withdrawal and revocation of membership
8. Handling sublines due to changes in membership
9. Appropriation due to litigation
Article 4 of the members ’ identities and obligations
1. Independent Contractor Status
2. Business registration
3. Membership obligations
4. Duty of tax payment
5. Members' Prohibitions
Article 5 purchase
1. Purchase products
2. Price change and shipping cost
3. Payment for purchase
4. AUTOSHIP program
5. AUTOSHIP registration and cancellation procedures
6. AUTOSHIP Payment
7. Monthly order closing date
8. Performance transfer
Article 6 of the return or refund
1. Ensure Retail Customer Satisfaction
2. Return by Members
3. Return Procedures and Approvals
Article 7 of the support activities
1. Recommended and sponsored by IBO
2. Nullity of sponsorship
3. Prohibit inducement and cross sponsorship
4. Recruit potential members who have not yet registered as members
5. Acquire Subline Information
6. Do not collect personal information
7. No modification or exaggeration of compensation plan
8. No investment inducement
9. Simultaneous Equity
Article 8 Marketing Activities
1. Product Eligibility for Sale
2. Sales Principles
3. Marketing Principles
4. Offline Store Business
5. Internet Business
6. Marketing Limited Period
7. Confidentiality and retention
Article 9 Advertising Activities
1. Advertising Principles
2. No false exaggeration advertisement
3. Ban unspecified ads (spam messages)
4. Advertising in countries where no official business has been established
5. Intellectual property rights
6. Internet advertising
7. Additional Advertising Rules
Article 10 International Business Activities
1. International Sponsorship Activities
2. Overseas member activities in markets where business has not been concluded
Article 11 Disciplinary action against members for violating the policy
1. Target and scope of application
2. Procedure for reporting violations of the Code of Ethics
3. Disciplinary procedures
4. The potency of disciplinary action
5. Restrictions on membership due to disciplinary action
6. Type of disciplinary action -1) warning
7. Type of disciplinary action -2) Suspension of Eligibility
8. Type of disciplinary action -3) Revocation of Eligibility
9. Objection
Commitment as an Enzacta IBO
< Policies and Procedures > (Effective July 17, 2020)
Article 1 of the way of introduction
1. The purpose of a policy
Members of Enzacta Korea Co., Ltd. (hereinafter referred to as Enzacta) shall read, understand, and carry out business activities according to the following policies and procedures that describe and define the relationship between Enzacta and its members. In addition, for the success of the business, Enzacta members must protect and protect the reputation of Enzacta and Enzacta products. The member shall refrain from doing anything that may undermine the reputation of the Enzacta and Enzacta products or interfere with the activities of other members who participate in the Enzacta business opportunity. Enzacta members should be experts when it comes to their business activities, and treat all other members, customers, and employees of Enzacta with respect and courtesy. The member shall resolutely avoid all misconduct, misconduct, disrespect, unethical and immoral acts. Members of Enzacta respect the hard work of their fellow members and do not engage in deodorization or unethical recruitment activities.
Enzacta respects all legitimate business activities of the company and strictly enjackles Enzacta members who unfairly acquire competitive opportunities. The ultimate success of all Enzacta members depends on Enzacta's ability to deliver valuable products and opportunities to consumers. This will be done in a positive and correct way.
2. A detour of policy
Members who intentionally bypass these policies and procedures in order to indirectly achieve the prohibitions directly prohibited by Enzacta's policies and procedures shall be subject to corresponding disciplinary action as if they violated the policy or regulations directly. In its own discretion, Enzacta has the right to coordinate bonuses, commissions, and memberships of the top-line members affected by membership or membership. There is no intention of including any third party rights in the membership in connection with any other member's conduct in this Convention.
3. A revision of the policy
Enzacta has the right to amend and change its membership application, this policy manual, product price, company print and compensation plan at any time without prior notice according to the state-designated door-to-door sales laws and periodic changes in the business environment. However, if the criteria for calculating and paying sponsorship allowances are changed, prior notice will be made according to the procedures and methods prescribed by the relevant law.
The amendments and changes will be posted on the Enzacta website and will be notified to all members of the sponsorship allowance through correspondence, mail, text and other means.
The effect of these amendments is binding on all members at the time of publication on the Enzacta website or at the time of shipment to incumbent members. If there is a conflict between the amendment and the terms of the contract of the membership application, policy documentation, or other documents, the amendment shall prevail.
4. Confidence in the opinions or expressions of the executives and employees of Enzacta
Enzacta has an extensive support system to help members build their businesses.
Executives and employees of Enzacta are working hard to maintain close relationships with members and customers. However, except as described below, employees are not authorized to express binding opinions regarding policies in this manual, the importance of membership application conditions, the establishment of contracts, membership or sales statistics.
Any legally binding interpretation of the rules of the membership application or the policies expressed in this manual, or the creation or interpretation of any other agreement, shall be in writing and may only be made by the resolution of Enzacta's legal department or board of directors. A written interpretation should be provided in response to a written inquiry detailing the factual situation in which the policy should be applied. If Enzacta finds out later that important facts are omitted by a written inquiry or that the requested act violates current or future local, domestic and international laws, Enzacta is not bound by interpretation acknowledging the same. Individual opinions of membership, sales statistics, sponsorship, or debt owed by an executive will not be binding unless otherwise authorized by the Board or otherwise approved by the legal department or board of directors.
Because Enzacta is not authorized to comment or explain to the members except as mentioned above, the members are not authorized to trust such opinions if they are contrary to the stated policy, and Enzacta disclaims responsibility for the members' trust in them.
5. Matters concerning the provision for suspension of punishment for violations
Even if Enzacta temporarily allows exceptions that are not listed in the policies and procedures, this act itself does not mean that it will abandon the contents of the contract set by the company. For example, a member's suspension of punishment for violating policies and procedures does not mean that all members can violate policies and procedures. In addition, exaggerating or falsely providing the contents of the information provided by each member against the information we provide officially violates the contents of the contract with us, and in such cases, we have the right to terminate the entire contract.
Article 2 of the membership
1. Eligibility for membership registration
Membership registration is possible for Koreans aged 19 or older, regardless of gender, but not for those who fall under the following:
1) State public officials, local public officials, education officials, and teachers under the Private School Act
2) A corporation or organization other than an individual
3) Controlling shareholders or executives and employees of multi-level sales companies
4) College student (If you are under 24 years of age, check with yourself whether you are a college student or not and your intention to register)
5) Avoidance-limited guardianship or age-old guardians
6) Persons who are incompetent in conduct or physicians recognized by law
7) A person who is in prison or in some kind of prison
8) A person who violates the Act on Visit Sales, etc. and falls under the grounds for disqualification prescribed by the Presidential Decree
9) Foreigners who have not been eligible to stay in Korea or whose period of stay expires or is less than six months
Eligibility for registration of foreign residents
: Residential(F-2), Overseas Koreans(F-4), Permanent Resident(F-5), Marriage Immigration(F-6), Corporate Investment(D-8), Trade Management(D-9)
*Visiting employment (H-2) and foreign students cannot be registered.
*After registration, cancellation of membership in case of non-renewal period.
10) A person whose membership has been revoked in violation of our policies and procedures
11) A person who has not been inactive for six months as an existing member
2. The procedure for registering a member
Any person who intends to register as a member of Enzacta shall fill out the information on the IBO membership registration application and submit it. This application must be written in your own handwriting, signed or sealed, and the responsibility for all problems caused by proxy writing is on you. In addition, members who randomly register other members without their consent shall immediately terminate their membership and shall not be exempted from civil and criminal responsibilities.
Enzacta does not collect resident registration numbers when registering membership according to the government's Privacy Act, so all official documents and ID cards submitted for membership registration and information change must be submitted after deleting 7 digits.
3. Benefits of membership
1) You can purchase Enzacta products at the membership price.
2) Sell Enzacta products to consumers and earn retail profits.
3) Recommendation allowances associated with sub-line members, sponsorship allowances for training and organization management, and other bonuses for achievement of positions.
4) Only eligible members can participate in travel and education.
5) You can participate in various promotions and contests hosted by Enzacta.
4. Cancel your membership registration
A member who wishes to cancel an application for registration of an Enzacta member may cancel the application by submitting a withdrawal form to Enzacta within three working days (or the corresponding arbitration period). Members who cancel their registration will not be allowed to rejoin for 6 months.
5. Changes made to members
When applying for registration as an Enzacta member, the applicant must not register by using his/her real name and stealing another person's name, and when correcting his/her name, he/she must prepare and submit relevant evidentiary documents.
The contact number, mailing address, and delivery address must also be accurately written, submitted, and managed. At this time, it is not allowed for more than three members to use the same contact or address. This violates Article 32 of the Enforcement Decree of the Act on Visit Sales, etc. (use of consumer information needed to prevent theft) and instructions from higher institutions, which may limit membership according to this policy and procedure.
If you wish to change your allowance account, you may submit an application to change your allowance account, and if the member fails to notify you of the change, you will be charged with administrative expenses related to your corrective efforts. If an allowance or other bonus has occurred, after qualification has occurred, or if a commission cannot be delivered for 10 months after the final contact effort of Enzacta, the unpaid amount will be transferred to the agency at the request of the unclaimed property authority. In such cases, the member shall not make any claim for the interest on the pre-deliberation judgment on the unpaid amount.
6. Conflicting sponsor information
If Enzacta receives two membership applications for the same applicant, Enzacta will be legally bound, at her sole discretion, unless the first contract received is found invalid or non-legally binding, the sponsor of the first application will be considered correct. If the first application appears to be faulty or legally invalid, Enzacta reserves the right to adjust its sponsor and allowance for the member.
7. Joint membership registration
1) A member may be registered as a joint member who has the same rights and obligations as a registered member only for couples who are legally married. Couples also have a single membership number in principle, but may also have a separate IBO number (ID) as required by their membership activities. However, in such cases, the spouse may not register as a member in a separate line unrelated to his or her membership activities.
2) If you want to register as a co-member, you must submit an application for co-member registration with the company to prove that you are an existing member and husband.
3) Co-members are entitled to participate in various events (seminars, meetings, meetings, etc.) and to receive respect for equivalent positions, and must comply with these regulations and regulations, and restrictions on their qualifications apply to co-members as well.
4) Existing members' qualifications, such as receiving allowances and tax laws, which are unique to existing members, are not considered to be jointly acquired by co-members. (Only one of the co-members can participate.)
8. Approval of membership and co-membership
Membership shall take effect when the applicant for membership registration is granted a unique IBO number (ID) by the company, and when the joint member is also registered electronically. However, approval of a membership is a company-specific authority and may be approved or rejected, and the company has no obligation to explain any reason for it. Enzacta has the right to reject incomplete or unacceptable membership applications. Unacceptable membership applications include, but are not limited to, contracts submitted in violation of, the content is inaccurate or in violation of Enzacta's ideology, legal code of ethics, Enzacta's policies and procedures, modifications to its policies and procedures, and other compliance laws.
If Enzacta finds an unacceptable submission after membership registration, the membership may be invalidated within one year of discovery of the information, and the condition will be notified to the member.
9. Conflict of interest
The individual may be a member of another direct sales company, and may become a member of Enzacta (as described below) unless there is a conflict of interest with Enzacta when applying for membership with Enzacta. The member shall also ensure that such conflicts do not occur during the membership contract period and for one year thereafter.
Article 3 Changes in Membership
1. Transfer or transfer of membershipUnder no circumstances shall the membership be sold, transferred, or transferred, except in the case of member inheritance.
The members can inherit their qualifications as follows:
1) If a member dies or loses his or her ability to act, the legal successor may inherit his or her membership. I lost my ability to act. means that the member himself/herself cannot engage in educational and sponsorship activities. (e.g., judgment of grade 1 or higher for physical disability, sentence of incompetence, etc.)
2) In principle, heirs become spouses first, and if there is no spouse, they will become children. (If the heir who will inherit the membership is already an Enzacta member, the heir can continue to control it by selecting one of the member organizations after inheriting the membership. Other memberships will be automatically withdrawn.)
3) If your child is a minor, he/she may become an heir, and according to civil law, guardians may be selected according to the order of the three direct blood relatives of minors, such as grandparents, within the third cousin. If there is no guardian, the company may apply to the family court for the appointment of guardian.
4) If the inheritance begins due to the reasons referred to in subparagraph 1 of paragraph 2 of this Article, the company shall submit the state-recognized institution's judgment data and documents proving that it is a legal heir. (An individual death certificate must be submitted within 90 days of death.) A member will be withdrawn if he/she has not received a document to inform Enzacta that the member will be transferred to the heir of the deceased within 90 days of the individual's death. Inheritance can be transferred to a large number of heirs under Korean civil law. Therefore, Enzacta encourages the member to designate one heir to his membership in preparation for his death to avoid legal disputes.
In the event of a separate line between couples due to marriage between members, membership will be granted according to the following methods:
1) Even if a separate line is created, each sub-line must be maintained. However, the courtesy of a spouse is treated according to the higher rank.
2) If a member of one party wants to register as a co-member of his spouse, only the person concerned can leave the existing line and register as a co-member of the spouse, and the existing line remains the same. In addition, all rights to existing lines will be lost.
1) Couples cannot register their membership in separate lines except for marriages between members. If such cases occur, only the registered membership number and sub-line will be maintained as soon as the facts are confirmed. In addition, if deemed intentional, your membership may be restricted by considering it as a line-in act.
2) In the event of a divorce, the qualification of a joint member is automatically ineffective and does not have any rights. Also, this is the case when you apply for withdrawal from a joint member according to your will. If a joint member wants to leave, he/she can leave immediately by filling out an application for joint member withdrawal and submitting it to the company. Individual or married members may be in a situation where their marriage is annulled or divided into properties resulting from divorce. Enzacta respects its membership under a membership contract until it receives a certified court order or formal ruling on the property split situation in this case. Upon legal advice on good faith and sufficient notice, Enzacta is not responsible for accepting the request by the member or any individual interested in it, even in the event of an appeal or other legal objection to the original judgment. An individual who previously owned a membership but was disqualified or terminated as a result of a court order or divorce order cannot apply for an Enzacta member whose controlling interest is secured within at least six months. Divorce should not be used to non-principledly bypass Enzacta's policy of simultaneous interest.
1) In principle, the member cannot change the sponsor to any line. Also, borrowed-name activities such as family names (which correspond to some kind of patron change) are not allowed. In other words, if a sponsor is registered under the borrowed name of his/her parents, brothers, relatives, etc., his/her membership will be revoked as soon as he/she is found in an objection or tip-off. In addition, sponsorship of lines registered under borrowed names is considered as an act of enticing line change, and membership is restricted, and the contents can be posted through the company website and the center. Provided, That any objection or information on borrowed-name activities shall not exceed six months from the date of commencement of borrowed-name activities.
2) The recommender or sponsor may be changed if the following matters occur and the request is made within three days from the date of membership registration:
① If a change is inevitably required due to lack of awareness of the formation of a line in the early stages of membership registration.
② When applying for membership registration, if it is found to be an error in writing oneself or an error in the company employee (e.g., one digit error in the membership number or the same name, etc.)
6. Switch inactive members
In order to maintain membership, the minimum requirement is to maintain the activity IBO status. Activity IBO refers to an IBO with an 80BV auto-ship purchase or a 160BV repurchase that represents sales performance in the month. If you achieve 2,400PSV in the month, you will also be recognized as an Activity IBO.
1) If the following occurs to an existing member, the company classifies the member as a non-active member and manages the member.
① If the sales performance has not been recorded ("0") for more than six consecutive months, the principal and the entire sub-line;
② In the case that sales performance occurs in the subline, but the sales performance of the person does not occur continuously for more than 6 months at all
2) The recommender and sponsor will be changed to a non-active member, and the company will not be obliged to notify the implementation or change of allowances, compensation plans, policies, etc. because the recommender and sponsor will be changed to the company.
7. Withdrawal and revocation of membership
1) The member can leave freely at any time, and the procedures and methods are as follows.
① Members who wish to withdraw their membership must complete an application for withdrawal and submit it to the company. Upon receipt of the membership withdrawal letter, no activities of the member are allowed. However, if a member returns the product he ordered for the first time, it will be automatically withdrawn.
② The member may return the goods or services he/she has not consumed before applying for withdrawal to the company in accordance with the regulations for withdrawal of the subscription.
③ Upon withdrawal, the member loses all rights as a member. However, the bond or debt relationship with the company that arises is not affected.
④ A member who has withdrawn must be registered six months after the date of withdrawal.
⑤ When re-registering a member, the membership can be obtained using the same procedure as the initial new member registration.
2) The membership may be terminated (deprived) due to reasons such as violating the membership ethics regulations described afterwards, and the procedures and methods are as follows:
① If a member violates the company's membership ethics regulations, the company notifies the member by mail (certification of contents) and if he fails to submit data to prove it within 7 working days, the member's qualification may be revoked (defeated) in accordance with the membership regulations.
② The rights of the terminated member will be lost the same as the withdrawn member.
③ Cancelled members can be re-registered only after 6 months from the date of termination, but they may not be re-registered according to the company's deliberation.
3) A member who has been withdrawn or terminated shall not engage in business activities as a member for any reason, and the company shall have all the rights of the member who has sponsored or recommended.
4) If a member who has withdrawn or canceled registration is re-registered, all rights reserved before withdrawal or termination will not be restored.
5) The company may, if necessary, restrict the entry, education, participation in events, etc. of the company (including the center) after the date of withdrawal or termination.
6) Allowances and all compensation plans for members who have been withdrawn or revoked shall not be paid or recognized from the closing of the party on the date of withdrawal or termination.
8. Handling sublines due to changes in membership
If the membership changes due to withdrawal of membership, termination of qualifications, or conversion to non-active members, the sub-line remains the same and the existing rights of the members who change their qualifications are lost.
Enzacta membership is an asset. This qualification not only gives the owner the right to purchase Enzacta products, but also becomes a source of income. Depending on various legal circumstances, assets may be seized by creditors, bankruptcy officials, or other property managers. If the aforementioned person receives a notice to Enzacta that requires an equity claim for Enzacta's eligibility, Enzacta will immediately notify the member of Enzacta's most recent address or other contact method.
If a member owes a financial debt to a creditor who has filed a legal action, Enzacta may receive a legal notice to transfer future allowances and bonuses to the creditor who has made the decision.
According to legal advice that Enzacta must comply with the request of a well-intentioned creditor, member owner or custodian, or owner of the membership, Enzacta is not responsible for accepting the request as a member or fellow owner, even if there is an appeal or other legal objection to the original ruling.
If a member (or owner of the same qualification) intends to appeal to the debtor's exemption from domestic or local law in South Korea, the member or owner is obliged to present the same judgment to Enzacta before the due date to secure the application of the law from the appropriate law authorities.
Article 4 of the members ’ identities and obligations
1. Independent Contractor StatusIndependent Business Owner (IBO) is an independent contractor. Therefore, for tax and legal purposes, an Enzacta member is not in the form of an Enzacta branch, branch, joint venture, partner, executive officer, or agency, and the member is prohibited from making any contrary comments or suggestions verbally or in writing. In addition, the member is not authorized to impose legal restrictions on Enzacta or take legal responsibility on behalf of Enzacta, nor is Enzacta responsible for paying or co-paying the wages or allowances of its own employees. The members are free to set the hours and objectives of their business activities to the extent that they do not violate the policies and laws set forth in this manual. Each Enzacta member is responsible for his or her own responsibilities, health, automobile, disability, worker compensation, and all other insurance policies.
According to the provisions of the Act on Visit Sales, etc., an Enzacta member cannot be registered as a business entity that means a corporation or organization. If possible, this member may register only individually (individually) with his spouse as a co-applicant.
1) The member shall not add, change, or delete goods or services provided by the company without prior approval.
2) The member shall not steal or change the company's name without prior approval as he/she recognizes that the company has other industrial and intellectual ownership rights such as its name, trademark, and product name.
3) The member shall take full responsibility for his/her actions and shall not engage in any acts that may cause financial or mental damage to the company.
4) You should recognize that registering as a member does not mean that you are employed by the company and that you are proceeding with the business due to an independent contract.
5) The company does not guarantee the interests of its members, and the members' interests must be recognized that they are achieved only through their own efforts and appropriate educational and sponsorship relationships with higher-level members.
6) The member shall comply with the laws on door-to-door sales, etc. and recognize that the member himself/herself is responsible for all problems caused by the violation.
7) When a member delivers a product to a consumer, he/she shall notify the contents of the withdrawal of the subscription and "commentary data on multi-stage sales" provided by the Fair Trade Commission in writing, and prepare two copies of the retail contract or sales receipt and issue to the consumer.
8) A member shall not mislead another business operator into a branch or agency of the company, such as supplying, displaying, or displaying the product from outside without prior approval from the company.
9) The member shall not cooperate or neglect other members to violate these policies and procedures, and shall notify the company of the violation and correct it immediately.
Enzacta has a legal obligation to notify government authorities of the amount and sale of all allowances paid to its members and, in order for Enzacta to fulfill this obligation, accurate and truthful tax information of each member must be submitted and managed to Enzacta.
Membership registered or maintained in such a way as to state false information or steal such information without the consent or agreement of the taxpayer listed shall be deemed invalid. Before deciding whether the contract is invalid, Enzacta has the right to check suspicious information to protect the interests of its members, sponsors and the relevant government agencies.
The invalidated member and the sponsor of the member are obliged to refund all forms of allowance and bonuses paid by the invalidated member to Enzacta, and Enzacta forfeits any income or position derived from the invalidated member relationship.
The member shall not engage in any of the following acts pursuant to Article 23 of the Act on Visit Sales, etc.:
1) Threatening the other party for the purpose of forcing the conclusion of a contract for the sale of goods, etc., withdrawing subscriptions, etc. or obstructing the termination of a contract;
2) An act that informs false or exaggerated facts, encourages transactions with the other party, prevents withdrawal of subscription, termination of contract, etc. or may be mistaken for a significantly superior or advantageous one.
3) Making a statement acknowledging that the product can replace the doctor's treatment or standard treatment in treating or preventing a specific disease.
4) Claiming the medical effectiveness of a particular product or prescribing a specific product for a disease (Do not, under any circumstances, compare it to a drug prescribed for a particular disease or suggest that it is a drug).
5) The act of changing the address, phone number, etc. for the purpose of preventing the withdrawal of the subscription, etc. or the termination of the contract;
6) In the case of unilaterally supplying goods, etc. to the other party or selling goods, etc. to a lower member, such as a request for payment, even if the other party does not have a subscription;
7) An act of forcing a consumer to purchase goods or receive services through telephone, text messaging, or the Internet, even though he/she has expressed no intention of purchasing goods or receiving services;
8) An act of forcing a member to register as a subordinate member by using his/her social status, etc. or forcing a subordinate member to purchase goods, etc.;
9) Forcing a person who intends to become a member or another member to educate, stay together, lend, etc. against his/her will;
10) An act that causes a member who is not an employee of the company to be mistaken for a person who is employed by the company or makes a person who is not registered as a member act as a member;
11) Using a member organization to make money transactions without transactions such as goods, or to make money transactions under the guise of transactions such as goods;
Article 5 purchase
1. Purchase productsAll products of the company can only be purchased at the membership price, and those who are not members can only be purchased through the membership. Also, when purchasing a product, you must prepare an Internet order or a contract to purchase the product and submit it to the company.
Members can order products by phone (080.565.4011), fax (02.565.4038), and web, or by mail or visit the product purchase agreement in person.
Unless otherwise specified by Enzacta, all orders must be received by the last business day of each month to be calculated as the sales volume of the month.
The member shall be specifically restricted from purchasing if the amount of products that may be used for resale, consumption or membership promotion is abnormally exceeded within a reasonable time. Enzacta reserves the right to limit the amount of products that can be purchased by one member at its own discretion.
The availability and price of the product are subject to change without prior notice.
All products sold by Enzacta will be shipped free of charge if the total purchase amount is over 50,000 won (including VAT), and if the total purchase amount is less than 50,000 won, the shipping fee of 2,500 won (including VAT) will be charged separately. However, the member is responsible for the delivery fee of the member who violates our policy and procedure.
3. Payment for purchase
The members can pay directly through cash, online deposit, and credit card for the purchased product. Payable credit cards may change depending on the internal circumstances of the company.
Retail customers will not pay directly to the members unless they deliver the products to the customers.
The member is responsible for the proper payment of the purchase to Enzacta, as Enzacta cannot process orders that have not been fully paid.
It is possible for a member to use another person's credit card to purchase the product. However, the credit card owner must complete, sign and submit a credit card use power letter to confirm that the member can use his credit card to purchase the Enzacta product for approval of the purchase. If a power of attorney is not filled out and a problem arises or false entry is found, the document author is responsible for the purchase.
Autoship is a monthly automatic ordering program that automatically pays and delivers the specified product on a particular selected date, making it easier to use Enzacta's product.
The 80BV product selected by Enzacta as the shipping address on the document will be automatically sent and payment will be made in the form of the payment requested when applying for the Auto-ship.
Members can sign up for the Autoship program by signing their own autoship registration application and registering for Enzacta. The first order will be made on the requested date with the payment method submitted for the Autoship order. All Auto-ship changes and cancellations will also be processed in the order of receipt upon completion of the application, but must be received in writing by the last business day of each month to avoid being processed in the next month.
All members of the Autoship Program must maintain a minimum purchase of 80BV per month.
If the payment method submitted for Automation is rejected or the balance for the transaction is insufficient, the order will not be placed and Enzacta will not automatically ship the product. If no normal payment of the AutoShhip is made for three consecutive months, Enzacta may cancel the AutoShhip program of the member at its discretion. If the Autoship program is canceled, the member will lose the certain bonus, commission, and promotion qualifications that the current Autoship member receives. In order to recover the Autoship program, you must submit a written application stating the normal payment method.
All orders must be received by the last business day of each month so that they can be calculated in the sales of the month unless otherwise noted.
It is not allowed to transfer the sales results generated by the purchase of the product to other members or transfer the current (electricity) closing performance to the current (current) closing performance.
Article 6 of the return or refund
1. Ensure Retail Customer SatisfactionUnder the Retail Act in Korea, Enzacta guarantees 100% refund to all retail customers within 14 days for all member retail activities. If a retail customer wants to withdraw the subscription, he or she may request a refund from our return department if he or she is unable to withdraw the subscription due to the principle of withdrawing the subscription to the member who sold the product or due to the presidential decree. Enzacta reserves the right to offset such refunds from the member concerned.
The members may withdraw their subscription to the company within three months after purchasing the product from Enzacta. However, the first product purchased to become a member falls within the scope of the consumer, so you can withdraw the subscription within 14 days, and your membership will be revoked if you return it.
If you return the product, you can refund it after deducting the allowances and expenses paid by the company due to the order. The refund deduction rate according to the period returned from the date of receipt of the product is as follows:
3. Return Procedures and Approvals
1) Upon receipt of the product, you should review the order immediately to confirm that the order is OK. If you are not satisfied or damaged during the delivery process, you can return it. If a product defect or delivery error is not notified within 30 days of receipt, the right to correct it will be lost. The member who purchased the product must return the product, and the member will also be responsible for the cost of returning the product to Enzacta unless there is a mistake in the delivery of Enzacta.
2) When withdrawing the subscription, the member shall return the goods (products, etc.) already supplied. At this time, the member shall be responsible for paying the expenses incurred in returning the product to the Enzacta, and the withdrawal of the subscription is not possible in the following cases:
가) Where the product is lost or damaged due to the responsibility of the member who purchased the product;
나) Where the value of the product is significantly reduced due to the use or consumption of the product;
다) If the product is not currently available for sale or there is no expiration date left
3) The company should check the status of the returned product and refund the payment within 3 working days as previously paid.
4) If an Autoship order is returned, the Autoship program may be cancelled by Enzacta.
Return Address
418-157 Sangji Seok-gil, Paju, Gyeonggi-do, Enzacta Korea (Sangji Seok-dong) (Zip: 10911)
Article 7 of the support activities
1. Recommended and sponsored by IBO1) Obligations to accept contractual responsibilities: In order for the IBO to be a referral or sponsor, it must meet all the requirements set forth in the contract and accept all responsibilities.
2) Positioning: The IBO can introduce the company to those who wish to join the IBO. If the company approves the IBO membership registration application, the applicant will be placed within the recommender's organization listed in the membership registration application.
3) Organizational training and support: The IBO has an obligation to educate and support the IBO in the organization to become a successful referral or sponsor. The success of IBO is directly related to the systematic sale of company products and the purchase of products by IBO within the organization.
4) Become a successful recommender and sponsor: To be a successful recommender, sponsor and leader, the IBO must fulfill the following responsibilities:
① The organization conducts regular sales and organization training and does not spare guidance and encouragement. The recommender and sponsor should be prepared to meet with all of their members on an ongoing basis and answer their questions.
② The IBO shall make every effort to ensure that its members understand and comply with the terms and conditions of the company's contract and the provisions of the laws and laws of the country and region.
③ Efforts shall be made to resolve disputes quickly and favorably by actively intervening in disputes that may arise between customers and members of the organization.
④ Educate the organization so that meetings on product sales and opportunities can be made reasonably in accordance with company contracts, compliance laws, and regulations.
⑤ Quickly resolve any disputes between yourself, other IBO, and the organization.
⑥ Educate the IBOs you recommended and sponsored on company policies.
The member shall not request Enzacta to invalidate the relationship with the individual sponsor. The member shall not actively seek or seek new personal sponsors. If a member voluntarily leaves, he or she must wait for a six-month mandatory waiting period to be registered as a member of Enzacta.
Enzacta prohibits both IBO intercompany and line-to-line recruiting.
• Company organization charts (commonly referred to as 'confidential information') (commonly referred to as 'confidential information') are owned by the company, and delivered to you in strict confidentiality, including IBO support, IBO's top and bottom lines, charts, data reporting, and other important IBO purchases. The company's legitimate business profit should not be provided to its competitors.
• Includes activities (recommendations, recommendations, influences, etc.) directly or indirectly through multiple routes, including Web sites, or for the purpose of joining or engaging customers with other network marketing companies. Even if it is an act of attraction in response to other IBO or customer inquiries.
• Includes a series of acts (recommendations, recommendations, influences, etc.) aimed at bringing an individual who is already in a different sponsorship line directly or indirectly through multiple routes, including websites, etc. to their own sub-line. Joining an IBO that has had the right to sell Enzacta within the past six months is also a cross-line inducement.
• Existing members are not permitted to register under the new personal sponsor or to manipulate this regulation by using pseudonyms, names of spouses or relatives, false resident registration numbers or other means.
• Even if an existing member who has not been waiting for a mandatory six-month waiting period after withdrawal is successful, Enzacta has the right to terminate not only the initial membership but also all new membership under other new personal sponsors at its sole discretion. If the above action is taken and the registered members are withdrawn, the new members will be handed over by the new individual sponsor or the higher line. However, the new personal sponsor should not have been withdrawn by Enzacta.
• This policy is solely at the discretion of Enzacta, and Enzacta reserves the right to take any action deemed necessary in each situation to achieve the purpose of this policy. Specifically, Enzacta reserves the right to decide when, how, and where to relocate subline members for any proposed policy violations, and to decide which membership to withdraw. Such a decision is at the sole discretion of Enzacta, and none of this policy is interpreted as an obligation for Enzacta to take action or not to take action. Enzacta is also not obliged to take responsibility for the consequences of the implementation or failure of this policy for any member.
① Scolding about other Enzacta members
② Claims that it has a special influence on Enzacta
③ Contact with other members regarding line change or double registration
④ Contact with members who require money or assistance for other purposes;
• The member shall not be cross-sponsored or simultaneously sponsored by registered duplicate names such as real names and borrowed name, etc. If one member is found to have more than one member ID or to have been registered by line, the qualification of the member may be restricted.
4. Recruit potential members who have not yet registered as members
The policy of regulating deodorization only applies to existing membership recruitment and not to those who are not registered as an Enzacta member. This means that individual sponsors who have recruited other members but have not yet registered as members will not be punished. Like any other commercial enterprise, a member who invests time and money in a potential member takes the risk that the potential member may be registered as a sub-line of another person. Therefore, members should be cautious about investing excessive time or money in those who have not yet registered as a member of their subline organization.
Most of the sub-line information required to successfully operate an Enzacta member is available at the smart office. The members use their ID number and password to access. When registering as an initial member, the password is automatically assigned according to the format and you can also call Enzacta to get information. This password can be changed from "Account Information" after a member logs in to the smart office.
Collecting, recording, and storing other people's personal information (resident registration number, card information, account information) during the recruitment process is a violation of the Privacy Act, and all responsibilities for punishment are violated.
The member should describe the compensation plan of Enzacta honestly and fairly. As a means of recruiting other members or potential members, you cannot mention claims about income that cause them to be false or misleading. The member shall not describe any part of or one aspect of the sponsorship allowance of Enzacta. The member shall not use his income as an indicator of his/her guaranteed success to others. Sponsored allowances cannot be used to provide financial guarantees to potential members or to estimate costs.
The content of the Enzacta Sponsorship Allowance can be accurately presented using the data approved by Enzacta. Training for individual members should be provided to ensure that success is clearly understood by the efforts, dedication, resources and time that the members devote to the project.
If the company's compensation plan is modified to guide and educate, or if damage is reported, the membership may be revoked and re-registered.
In any case, the member may be considered 1) an investment, 2) a member may be managed by someone other than the member, 3) no proposal, presentation, attraction, recruitment, or otherwise communicated.
In this regard, it is also prohibited from arranging illegal loans, forcing loans, selling products, and putting pressure on businesses.
The above acts or violations of the laws of the Republic of Korea are expressly prohibited and are violations of the substantive policies and procedures of the Enzacta members.
No individual shall, directly or indirectly, have a simultaneous share of revenue in more than one membership, and shall encourage or encourage it. Simultaneous revenue interests include, but are not limited to, direct or indirect ownership interests in shareholders, partners, government officials, beneficiaries or members, direct or indirect receipt of income derived from members, spouse support or family support derived from members, and other similar interests related to members.
A family living in a place of residence, such as a spouse, marriage or common law spouse, cohabitant, or member, shall be profitable in accordance with the above definition.
Article 8 Marketing Activities
1.Product Eligibility for SaleEnzacta 's products may be sold only to members of Enzacta who have been granted membership by accepting applications for membership with Enzacta.
In this regard, when selling Enzacta 's products, the member who sells must state that he or she is the IBO of Enzacta.
1) Sales prohibited under membership : All products sold below the membership price are prohibited, supplied to third parties other than members, sold below the membership price when reselling, or sold below the membership price by a third party. At this time, it is also not recognized to sell separately due to the open market's own discount regulations and gifts.
2) Sales and repackaging of small portions is prohibited : Selling or repackaging products in small portions violates Article 12 of the Enforcement Rules of the Health Functional Foods Act. The product should only be sold in its original condition.
3) No sales to other Enzacta members : Enzacta members shall not provide Enzacta products or materials for sale to other Enzacta members, nor shall Enzacta members purchase products from other Enzacta members. Members can purchase products only through the company. In an urgent case, the member may lend the product to another member, and the member who receives it must order the product from Enzacta and send it directly to the member who rented it.
4) Sales prohibition for resale : Members may only sell the product to the end-user who wants to consume it directly, and shall not sell or distribute it to individuals or businesses for resale purposes. In particular, reselling to an individual or company that uses a distribution method that can damage the company's purpose and other Enzacta members' business activities may result in the termination of the membership.
5) Composition required when selling a set : When selling a set of products or materials, the product and quantity must be specified.
6) General Sales Reporting and Training Completion : When selling products equivalent to health functional foods among Enzacta's products, sales reporting and qualification of general sales business shall be renewed every year and the relevant training must be completed. The member is responsible for the disadvantages caused by the violation.
1) The members should maintain and promote a good image of the products and services of Enzacta and Enzacta.
2) The members should use only marketing tools and support materials provided by the company.
3) If prior approval is required for marketing activities, the member shall request to the Enzacta Code of Ethics.
4) The member shall not produce, use, or sell sales aids, publications, advertisements, sales-related items, promotional materials, or Internet web pages without prior approval from the company.
5) The member shall not provide unofficial, unidentified or false information.
6) Members shall not engage in acts that may or may not encourage gambling.
7) The member shall not claim exclusive rights or rights to a particular area.
8) A member shall not promote any content other than an opportunity for an Enzacta business in any way at any official event, meeting or other meeting of the Company.
9) The member shall not sell or explain any non-Enzacta product to any other Enzacta member, nor shall he/she present any marketing opportunities of any other company. Even a rough answer to an inquiry from another Enzacta member is considered an act of inducement.
10) The member shall not impose any obligation or provide money or other valuables to other Enzacta members or potential customers, regardless of the name or form of sales assistance, personal sales, training fees, etc. during collective training, seminars or other events. This violates the law on door-to-door sales, etc.
11) The member shall not be represented as having an exclusive agreement with the government regarding the access or use of the product.
12) The member shall not mention or imply any special contact or privileges with the representative or employee of Enzacta to promote himself or his membership, or the fact that he/she was previously employed by Enzacta.
1) Enzacta products may not be sold, displayed or stored in public retail stores such as health food stores, grocery stores, chains, shopping malls or other stores where key functions are non-specialized services. (However, if approved by Enzacta, it may be sold, displayed, or stored at the above stores.)
2) Enzacta promotional materials may not be displayed inside or outside the open retail store. (However, if approved by Enzacta, it may be displayed inside or outside the store above.)
3) Members may not sell Enzacta products on, including, but not limited to, online shopping malls, online stores, open markets, or virtual shopping sites. (However, if approved by Enzacta, you may sell the product at the above site.)
4) Enzacta products may be displayed in private or restricted offices, clubs, etc. These are stores that are not allowed to enter the general public if they are not promised or do not own a membership and whose main function is to sell professional services, not product sales. Enzacta promotional items can be displayed inside these stores. Promotional materials displayed cannot be placed outside the store, such as walls or windows accessible to the public. (However, it may be placed outside the store if approved by Enzacta.)
5.Internet Business
1) Internet business refers to posting and delivering information related to an enterprise by using the Internet homepage, Internet community, SNS, text messages, and any other online or mobile service (hereinafter referred to as 'website').
2) In principle, members cannot open and operate personal websites or Internet cafes in connection with business activities, but websites with group characteristics such as member groups or gatherings can be opened and operated for smooth communication and information between members.
3) The website operated by a group of members or groups with the characteristics of an organization must comply with the following:
가) When you open, change, or modify a website, you need to consult with the company in advance and receive deliberation.
나) Do not use the company name that can be mistaken for the company's homepage, and it should be stated that it is irrelevant to the company.
다) The company's various trade secrets can be easily exposed, so the login (password) function must be set on the initial screen, and no other information should be posted on the screen. (PASSWORD EXPOSURE CAUTION)
라) Do not post or neglect anything that slanders or damages the company's business on the website.
마) Do not accept membership applications or introduce company products through the website.
3) The member shall not send promotional emails such as business and product promotion or delivery without prior consent from the recipient. When sending advertisement information using e-mail, etc., the matters listed in "Sending Advertisements to the Korea Internet Promotion Agency" shall be observed.
※ Korea Internet & Security Agency Advertising Delivery Guide: https://spam.kisa.or.kr/spam/sub62.do
6.Marketing Limited Period
1) Ownership in Competitors During the membership contract and for one year afterwards, Enzacta members shall not be paid except for working as members of any other network marketing or door-to-door sales company without prior written approval from Enzacta. No other network marketing company or door-to-door sales company may participate in any competition, including, but not limited to, its managers, employees, directors, executives, advisors or shareholders (excluding 5% or less of the listed company).
2) Promotion of competitive products : During the membership contract period and for one year afterwards, Enzacta members shall not promote or sell products other than Enzacta brand without prior written approval from Enzacta.
The member shall not encourage or recommend any Enzacta member, customer, vendor or employee to enter into business relationships with a commercial investment company, company, corporation or person selling products or services that compete with Enzacta's products without prior written approval. Products not sold by Enzacta may not be promoted in any way at official Enzacta events, meetings, general meetings, or other meetings. (See Clause 8(3) of the Policies and Procedures)
3) Advertising other companies or Enzacta products : During and for one year thereafter, the members shall not appear in any advertisement (including radio, television or Internet advertising) advertising or representing Enzacta products. (However, if approved by Enzacta, the above promotion is possible.)
Upon signing an application for membership registration, the member shall be deemed to have agreed to maintain confidentiality in connection with corporate secrets, proprietary patent information, and other confidential information. This confidentiality agreement is irrevocable and will continue to be retained after withdrawal from the Enzacta membership, and the costs and charges that inevitably arise will be charged to the members if the court enforces an injunction against it.
All information (whether written, verbal or electronic) is treated as confidential and is provided to members with the strictest confidentiality, depending on their need to know for use only in the member's engagement. The member shall make utmost efforts to maintain such information confidential and shall not divulge such information directly or indirectly to any third party. The member shall not use this information for any purpose other than competition with the Enzacta or promotion of the Enzacta Program and its products and services. Enzacta may require a signed Non-Disclosure Agreement before providing genealogy or subline information. Upon expiration, non-renewal or withdrawal of the membership contract, the member shall discontinue the use of such confidential information and immediately return the confidential information he owns to Enzacta.
The business relationship between Enzacta and its subcontractors, manufacturers, and suppliers is also confidential. The member shall not contact, communicate or communicate directly or indirectly with the supplier or manufacturer of the entity except for events sponsored by Enzacta and attended by Enzacta's subcontractor or manufacturer at the request of Enzacta.
Article 9 Advertising Activities
1.Advertising Principles1) It includes all the contents of the marketing principles in Article 8(3) of the policy and procedures.
2) All advertisements, regardless of media type (including but not limited to all forms of printed or copied materials, newspapers, magazines, radio, the Internet, television, video, etc.), must be approved in advance by the Enzacta Code of Ethics before publication or use. Enzacta reserves the right to require the authorized member to modify or discontinue its use of advertisements.
3) Members must use the Enzacta registered trademark or logo properly, and must obtain prior approval from the Enzacta Code of Ethics before using it. Failure to obtain approval for advertising materials of any kind will result in disciplinary action against the member concerned.
4) In their own advertisement, the member said, "Enzacta's logo is a registered trademark of Enzacta. Both the words "and "Enzacta IBO" should be clearly stated.
5) Advertising regulations vary from country to country, so the members must obtain approval for the data in the country to be distributed or used.
6) The Enzacta Code of Ethics has the right to review the advertising materials associated with Enzacta from time to time, even if there is no prior approval request, and to require Enzacta to amend or discontinue such advertising materials in accordance with the relevant laws and regulations. In this regard, if no corrective or delete action is taken within the correction period, a proof of contents will be sent.
When describing Enzacta's products, the member shall not make any claims or comments that may violate the relevant laws, such as the Act on Marking and Advertising of Food, Health Functional Foods, Food Sanitation Act, Cosmetics Act, Medical Act, and Pharmaceutical Affairs Act, including the following examples.
① Contents that are feared to be effective in preventing and treating diseases
② Contents that may be mistaken or confused with medicines
③ Contents that are different or exaggerated from the facts
④ Contents that may deceive, mislead, or confuse consumers
⑤ Contents that slander products of other companies or other companies
⑥ Contents that compare unfairly with other products without objective evidence
⑦ Contents that promote gambling or significantly violate public morality or social ethics by using obscene expressions;
Any member who uses the above information for sale or advertising of Enzacta products or in conjunction with the Enzacta trademark may be subject to disciplinary action, and Enzacta provides approved materials for the purpose of selling and explaining its products, so it is recommended to advertise only those materials.
The member shall not advertise to unspecified persons using mass media (e-mail, print, banner, interview, telephone, text message, SNS, Internet, fax, etc.) without prior approval from Enzacta. In particular, we do not allow advertising activities even though we have purchased a list and have not sent, inquired, or requested a large amount of advertising messages. All acts that cause mental damage to others, regardless of the language, frequency, or size of the message, are prohibited.
Enzacta bans advertising in countries where no official opening date has been announced. In addition, no member shall use any trademark, trademark name, logo, telephone number, graphic or other intellectual property rights of Enzacta without written permission or prior to the official opening date of Enzacta in any country.
The trademarks, product names, logos, designs, and other property rights of Enzacta belong to Enzacta. The member may use only the data provided by Enzacta with prior approval, and the contents of the data must be revealed that Enzacta statement must be made that Enzacta is the owner of intellectual property rights.
This includes documentation, audio, video or electronic materials, presentations, events, speeches, and video conferences produced by Enzacta, and is strictly prohibited from recording and recording.
Any person who uses, changes, or reproduces the intellectual property rights of Enzacta without permission may be requested to suspend the use and may also be held legally liable.
Enzacta allows Internet advertising on its own personal site as long as the members strictly adhere to these policies, procedures and advertising principles. Any act of using the trademark, logo or other intellectual property rights of Enzacta on the Internet shall comply with the instructions described in this manual and obtain approval from Enzacta prior to use. For approval in this regard, Enzacta may require a document output from the Web site and any web page associated with the site. You will not be able to post to the Internet or register with the Internet search engine until the website is approved by Enzacta. If you make changes to an approved website or approved content without prior approval from an angel, that member may be disciplined.
Any act of using the Enzacta trademark in the Buried code and meta tag of the website must be pre-approved by Enzacta, just like all other trademarks.
The member shall be allowed to link the web page about the Enzacta product to the website containing various products for the purpose of selling or advertising, and both the Enzacta page and the website must be approved by Enzacta. The Enzacta page itself should advertise only Enzacta products and not be linked to other products. Enzacta reserves the right to refuse to add Enzacta products to a homepage that has suspicious or low-quality products or services.
Members may include links to other sites, including legal and scientific research, directly links to other sites that are officially approved by Enzacta on their personal Enzacta product Web site. When linking to these sites, an interim exemption page should be included. This page must be located between the personal homepage and the third-party survey website and be free to contact anything other than immunity. The contents of the exemption must be as follows:
"This link site is not supported or operated by Enzacta. The information and screen of this site is the information and screen of the site owner and is independent of the product advertisement of Enzacta. If you have read and understood this exemption, click here to go to the link screen."
This intermediate page should be linked to a third-party website. This website must be a separate website domain, and you cannot install reverse links back to the member's private website.
1) All television and radio advertising must follow the pre-approved script for the Enzacta and also follow the "What You May/May Not Say" guidelines for the country in which the advertising is performed.
2) The member shall not receive calls or use automatic responses by simply referring to "Enzacta" or by misleading the caller, such as calling Enzacta headquarters.
3) If you want to use trademarks such as the brand name and product name of Enzacta, only approved Enzacta graphics are allowed. Each member can design his or her own office supplies and personal items. These designs must be submitted to Enzacta for prior approval before they are printed and distributed.
4) Inquiries from the media regarding Enzacta products should be transferred to Enzacta, not to the members.
Article 10 International Business Activities
1.International Sponsorship ActivitiesThe member may sponsor any member of any other country where Enzacta officially conducts business. The member must obtain and review the current policy manual before or when presenting the membership application.
The international development department of Enzacta must carry out all the work related to new overseas market development. In order to provide additional expertise in the development process, Enzacta will seek help from consultants and local experts who do not have any special partnership.
Enzacta does not provide members with exclusive or exclusive access to the market. All claims of such privileged influence in any country in the world were made without Enzacta 's permission and are false. If a member makes such a false claim, the member will be punished.
Membership meetings are prohibited in the country until Enzacta makes an official announcement about the launch of a business in a particular country. Meetings refer to marketing opportunities for Enzacta and meetings where Enzacta products are discussed and attended by more than five people. Any meeting that violates this policy shall be notified to the Enzacta Code of Ethics, and the date, time, venue, number of attendees, and written or other evidence of violation, including the member who presided over by the member.
In countries where no business has been concluded, the Enzacta meeting is allowed after the following conditions are met:
1) After the official opening date of Enzacta was announced,
2) After the official "meeting guidelines" have been issued for the relevant country;
Members who hold such pre-opening meetings are obliged to carefully follow the "Meeting Guidelines" issued for their country. The meeting guidelines are published in the official national business opening announcement. Enzacta meetings held prior to this presentation are not permitted under any circumstances. Enzacta will protect those rights by holding all rights to the world's income. Enzacta does not authorize any member or non-member, regardless of country, to obtain the right of import and product approval. Enzacta reserves this right exclusively for the Company and its designated Enzacta branch.
Article 11 Disciplinary action against members for violating the policy
1.Target and scope of applicationThis policy and procedure shall be applied to all registered members after submitting an application for membership registration, and shall be applied preferentially to all business activities of the members.
The goal of Enzacta's Code of Ethics is to deal fairly and efficiently with all ethical issues. Therefore, the Code of Ethics should only take action on evidence demonstrated in the form of documents. This procedure ensures that all members are treated fairly. Complaints presented to the Code of Ethics should be made in writing, and written evidence of misconduct related to the member in question should be attached. Upon receipt of such claims regarding the member, the Code of Ethics will contact the member and other persons concerned to collect all facts and actions in question in various ways.
A written notice of a claim against Enzacta must be received within six months of the date on which the member knew or would have known about the claim.
Enzacta Compliance Department
Phone 02-565-4011 / Fax 02-565-4038 / E-mail enzactakorea@enzacta.co.kr
3.Disciplinary procedures
The company has the right to investigate members who violate this policy, procedures, and other related regulations to verify their facts, and the procedures are as follows:
1) The member may submit a report of violation of the Code of Ethics to the company after describing it in accordance with the principle of submission and submission. If the company requests additional data, additional cooperation such as attendance shall be provided.
2) The company gives the relevant member a chance to explain in writing (certification of contents) in order to verify the fact of the violation based on the details received. If the company directly discovers that a member has violated the regulations, the company will immediately give the member a chance to explain it in writing ("IBO Answer Letter"). As soon as such a letter is sent, the suspension order for the member will take effect.
3) The member's calling time is within 7 working days from the date of receipt of the written (certification of contents) and after the calling time, the re-investigation (reporter and member violating member) or membership restriction is decided.
4) When the decision to restrict membership is made, the company notifies the relevant member of the company again and specifies all related matters, such as specific violations.
The members who are subject to disciplinary action will be suspended and the company will notify the members of the suspension effective from the date mentioned in the written notice. The corresponding letter also mentions the reason for suspension and the actions (if any) required to release the suspension.
The suspension notice will be sent to the member's address recorded in Enzacta in accordance with the notification regulations included in the policy and procedures. Depending on Enzacta's own discretion, such suspension of activities may or may not lead to membership cancellation (defeation).
2) Meaning of suspension of activities during disciplinary action : Members who are suspended cannot order products, modify personal information, sponsor activities, or receive sponsorship allowances.
3) Possible disciplinary action : If the IBO violates the terms of the contract or is involved in illegal, fraudulent, deceptive or unethical business activities, the company may take disciplinary action as deemed appropriate. Disciplinary action may include, but not be limited to, the following:
① Warns or admonishes the IBO verbally and in writing.
② The IBO's conduct is closely monitored for a specific period of time to ensure that it fulfills its contractual obligations.
③ In the future, IBO requires a commitment that it will comply with the contract. Additionally, the IBO may require specific actions to be taken to mitigate and amend the default.
④ Introduction, support for new members, and use of data related to Enzacta may be prohibited as an Enzacta member.
⑤ Disclaimer or discontinue the privileges sometimes granted by the Company, or discontinue the Company's obligations in the Agreement, i.e. certification through awards, company events or publications, participation in company sponsorship events, product order qualifications, promotion within a sales compensation plan, company information and organizational programs or other opportunities.
⑥ Suspend or limit bonus payments for all or part of sales within the IBO or his organization.
⑦ You can exclude that part from future bonuses or allowances.
⑧ Suspension, contract termination, or conditional reinstatement of the IBO.
⑨ Terminate IBO's sales rights.
⑩ Prohibition order relief rights or other legally possible solutions.
Members who have received disciplinary action and the results of disciplinary action can be announced at each center and online of Enzacta.
5.Restrictions on membership due to disciplinary action
The company may limit its membership in order to prevent unfair damage to members who conduct business in a sound manner and to ensure sound development of the company, as prescribed by regulations.
The types of membership restrictions include warning, suspension of qualification (1-3 months), and cancellation of qualification (devastation).
The company may take action against the members in any of the following cases:
1) If this policy, procedure, and other related regulations are violated, but the results are very weak;
2) The act of deliberately slandering the company and other members or even if the facts are delivered, the resultant slandering of the subject is committed.
3) Activities that cause controversy among members due to fraudulent use of credit cards;
4) Replacing cash sales of other members with credit cards of themselves or others and misappropriating cash;
5) Forcing a subordinate member to sell or sponsor;
6) Interfering with normal business activities of other groups;
7) Pretending to be an employee of the company or pretending to have exclusive sales rights;
8) Defeating the company's image
9) Using borrowed names or encouraging any form of line change for already formed member organizations;
10) Attracting members who are active in other groups to engage in business activities in their groups, even if there is no line change;
11) Where a member is punished with less than a fine (detention, suspension of qualification, loss of qualification, confiscation, etc.) by the court in connection with his/her business activities;
12) Unauthorized distribution or sale of various marketing materials and advertising materials not approved by the company;
The company may suspend membership by easing qualification restrictions on members whose membership is terminated in violation of policies, procedures, and other related regulations. Matters concerning the meaning, duration, and resolution of the suspension of membership are as follows:
1) If a member is suspended, he/she will not be able to participate in the membership education and sponsorship activities, and he/she will not be able to receive all membership allowances.
2) The period of suspension is at least 1 month to 3 months.
3) After the suspension period expires, the company can consider the possibility of re-violation or the attitude of participating in the business and resolve the suspension status. If you continue to commit acts that constantly fall under qualification restrictions during the suspension period, you may take additional measures such as cancellation of your membership.
The company may revoke (deprive) its membership in any of the following cases:
1) In case the results are critical in violation of this policy, procedures, and other related regulations.
2) Violation of the Act on Visit Sales, etc. and other related laws and regulations
3) Falsely preparing an application for membership registration or various documents submitted to the company.
4) The act of registering another person as a member without the consent of the parties.
5) Failure to take corrective action by the company
6) If he/she dies and there is no heir (see Article 5(2) Inheritance Regulation)
7) Where a member is punished by a fine or higher by the court in connection with his/her business activities;
8) Refusing consumers to return legitimately delivered by themselves;
9) Failure to comply with sales principles habitually;
10) Performing business activities by registering a member under a borrowed name within six months after withdrawal of a member or termination of his/her qualification;
11) Distributing products of other companies through member organizations under the guise of being products of Enzacta;
12) Deformation or exaggeration of a company's compensation plan;
13) If the same or similar regulations are repeatedly violated within two years after receiving a warning;
14) Do not comply with the company's business regulations and excessively insist on individual needs and interfere with the work and cause a disturbance or violence at the company or center;
15) Making a fuss or using violence at a company or center due to conflicts of opinion between members and groups;
16) An act that seriously interferes with the business activities of the company and other members by disseminating false rumors within the company or the center;
17) An act that hinders or slanders the development of other groups, resulting in serious consequences;
18) Encouraging or attracting other group members to leave the group, resulting in serious consequences;
19) Attracting (recommending) members to work in other companies by promoting other companies in the same industry;
20) To double-join other companies in the same industry and cause enormous damage to the company;
21) Opening a private agency, such as insurance, telecommunications, etc. unrelated to the company's business, to promote or deliver products or services related to the member's organization;
22) Utilizing member organizations for the benefit of a particular individual or organization;
23) Encouraging or encouraging investment by using member organizations;
24) Activities against the interests of the company causing serious losses to the company;
25) An act that causes the company to suffer from difficulties by donating unconfirmed facts to the relevant agency;
26) Moral shameless or unethical behavior based on universal judgment;
27) Where he/she commits an act that seriously interferes with the unity and sense of unity of the members;
28) Where he/she commits an act that seriously impairs the good customs and order of society;
29) Where inappropriate relationships between members adversely affect the company's business;
9.Objection
If a member wishes to file an objection to the cancellation (withdrawal) of his membership by Enzacta, the member shall file an objection in writing within 15 days from the date of receipt of the notice of withdrawal. If the objection is not received within the 15-day period, the withdrawal will be considered final. If a member receives a timely notice of objection, Enzacta will review the objection and notify the member of the decision. If it is a serious and obvious violation, Enzacta may reject the objection. Enzacta 's decision is considered the final decision and no further consideration will be made. If the decision is not cancelled, the disciplinary action will take effect on the date mentioned in the initial action notice.
Commitment as an Enzacta IBO
1) The members shall fully understand the contents of this activity regulation and other related regulations in the progress of the company's business and engage in the business accordingly.2) The members realize that they are proud to serve and contribute to society with a sense of duty to lead a new culture, and they always treat others with sincerity and truth, and act as an example of others with exemplary behavior.
3) Recognizing that the company's business requires training and effort to match the cost, it fully understands the benefits, compensation plans, and product knowledge and does not spread false concepts while promoting, and does not spare any effort in learning and training.
4) He/she establishes a business activity plan based on his/her free will and strives to achieve his/her goals in accordance with the principles of rationality and accuracy.
5) We do not carry out business in the form of criticizing competitive products from other companies or exposing competitors' conditions, but only with the excellence and competitiveness of our products, we engage in business with truth and credit.
6) By thoroughly identifying and responding to consumer satisfaction, the excellence of the product is not distorted and recognized by the consumer. In addition, if consumers are dissatisfied, they should be dealt with quickly and accurately according to the quality assurance conditions of each product of the company so that there is no damage to the consumers.
7) By continuously managing and paying attention to existing consumers, we know that pioneering new consumers by trust is the basic principle of the business and a shortcut to growth, and we thoroughly provide services to existing consumers.
8) By guiding and educating the members who have sponsored with sincerity and responsibility, they will not only develop the network but also take full joint responsibility for the business activities of the network.
9) The members shall faithfully comply with the company's regulations on these activities and other related regulations, and shall take the sanction prescribed by the company if they violate such regulations.
*This 'Policies and Procedures' will take effect July 17, 2020.
*Previous 'Member Activity Rules' and 'Policies and Procedures' are superseded by this 'Policies and Procedures'.